Complaints about KidsRights can be submitted in writing or via e-mail. Our contact details are:
Nieuwezijds Voorburgwal 75,
1012 RE Amsterdam, The Netherlands
Your complaint will be processed as quickly as possible, preferably within five working days. If this period is not met, you will receive a proposal about the further settlement.
If you are not satisfied with the handling of your complaint, you can submit an objection to our board by e-mail or in writing. They will respond by e-mail within ten working days about the further processing.